Privacy Policy

This Privacy Policy describes how Docfire ("we", "us", or "our") collects, uses, and shares your personal information when you use our platform and services.

1. Data Controller

The data controller for the processing of your personal data is Docfire, based in Italy. For any privacy-related inquiries, you can contact us at privacy@docfire.so.

2. Data We Collect

We collect the following categories of personal data: account information (name, email address), usage data (API calls, feature usage), technical data (IP address, browser type, device information), and payment information (processed securely through third-party payment processors).

3. How We Use Your Data

We use your personal data to: provide and maintain our services, process your API requests, communicate with you about your account, improve our platform and develop new features, comply with legal obligations, and protect against fraud and abuse.

4. Legal Basis for Processing

We process your personal data based on: contract performance (to provide our services), legitimate interest (to improve our platform and ensure security), consent (for marketing communications), and legal obligation (for tax and regulatory compliance).

5. Data Sharing

We do not sell your personal data. We may share your data with: service providers who help us operate our platform (hosting, analytics, payment processing), law enforcement when required by law, and business partners with your explicit consent.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. After account deletion, we may retain certain data for up to 5 years to comply with legal obligations.

7. Your Rights (GDPR)

Under the GDPR, you have the right to: access your personal data, rectify inaccurate data, request deletion of your data, restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise these rights, contact us at privacy@docfire.so.

8. Contact

For any questions about this Privacy Policy or our data practices, please contact us at privacy@docfire.so.